FAQ

Our pre-order is kind of like a Kickstarter. By pre-ordering now, you'll help us raise the money needed to fully launch. Thank you so much for supporting our dream.

Domestic shipping costs $6. We offer free shipping for orders over $50.

International shipping costs $18. We offer free shipping for orders over $100.

That depends on pre-order sales and development time. We're hoping the eyeliners will be ready by July and the lipsticks will be ready by September. Once shipped, you can expect your packages in 3-5 days for domestic orders and 7-10 days for international orders.

We will keep you updated via email about the status of your order, including an estimated shipping date, shipping notification, and delivery notification.

Acrylates, aluminum salts, animal musk's/fats/oils, benzophenones and related compounds, butoxyethanol, butylated hydroxyanisole (BHA), butylated hydroxytoluene (BHT), carbon black or black 2, coal tar, ethanolamines, formaldehyde and formaldehyde-releasing agents, hydroquinone, lead and lead acetate, mercury and mercury compounds, ethoxyethanol, methyl cellosolve, methylchloroisothiazolinone and methylisothiazolinone, mineral oil, nanomaterials, oxybenzone, parabens, petrolatum and paraffin, phenoxyethanol, phthalates, plastic microbeads, polyacrylamide and acrylamide, resorcinol, retinyl palmitate, styrene, sulfates, talc, toluene, triclosan and triclocarban, undisclosed synthetic fragrance, 1,4 dioxane

We currently do not offer an exchange or return policy. Check back later, we plan on changing our policy once we grow.

If your question cannot be found in our FAQ, please email help@provanitycosmetics.com, and we will get back to you ASAP.